Staff Technical Program Manager

Role Overview

• Proactively and holistically lead, consult and/or oversee multiple engagements across the Steam Services IT organization in response to disruptive trends and execution of change toward the desired business vision and outcomes
• Interface with business process owners and functional leaders to map out existing and future processes/sub-processes, data sources, data models, systems, and workflows into a common enterprise-wide data model within application framework
• Act as the subject matter expert for services, field services and commercial processes and supporting applications functionality
• Gather requirements and collaborate with functional partners for prioritizations to drive the business outcome
• Ensure compliance with all application policies including HPA, security and code reviews across all applications and platforms within scope
• Collaborate cross-functionally, working with a variety of teams to identify and prioritize ways in which the product can support our internal processes, and our business users in more efficient and effective ways
• Maintain relationships with key business users
• Demonstrate ability to influence functional and development partners through credible knowledge and experience, persuasion and influencing skills
• Lead the research and evaluation of emerging technology, including Agentic and Generative AI, industry and market trends to assist in project development for the Enterprise Solutions team
• Organize project teams comprising from internal and external technical and functional experts
• Manage program execution of multiple interdependent projects by working directly with global technical teams
• Provide active participation in lean improvements across the whole landscape and balance execution of requirements with landscape simplification

Requirements

• Bachelor's Degree in Computer Science or 'STEM' Majors (Science, Technology, Engineering and Math) with advanced experience, or equivalent knowledge
• Significant technical experience along with established leadership credentials across disciplines and functions within IT program/product areas

Benefits

• A robust benefits package depending on your employment status and national requirements
• Opportunities to grow your career by providing a path for continued on-the-job learning and development