Serve as the lead for the VP during regulatory and internal audits, ensuring full compliance, timely documentation, and the continuous strengthening of governance and oversight practices.
Execute comprehensive risk analyses to identify emerging operational and regulatory risks, and develop clear, actionable mitigation plans that support business continuity and organizational resilience.
Coordinate quarterly compliance reporting, including the preparation and delivery of License Training updates, ensuring accuracy and adherence to regulatory expectations.
Lead end-to-end risk assessments and validate operational controls in partnership with CECIM, reinforcing the 3 Lines of Defense model and ensuring that controls are designed, implemented, and functioning effectively.
Collaborate closely with First and Second Lines of Defense to align risk tolerance, validate control effectiveness, and successfully execute the pRCSA Operational Control process.
Drive proactive stakeholder engagement across the organization, ensuring alignment on audit responses, risk priorities, and the implementation of operational control enhancements.

Bachelor's degree in a related field
A minimum of seven years of relevant experience
Expert proficiency in English due to the nature of the duties or work tools
Expert knowledge in working with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams)
Advanced knowledge Property & Casualty (P&C) insurance (including Life insurance)
Advanced knowledge of audits
Advanced knowledge of the Desjardins Agent Network (DAN)
Advanced knowledge of P&C systems, tools and processes

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

Senior Advisor, Operational Risk Management

Key skills