Support, monitor, and maintain AWS cloud environments
Assist with provisioning, configuration, and troubleshooting of AWS resources
Utilize infrastructure as code for configuration management
Support on-prem infrastructure including:
Virtualization platforms
Storage and file sharing systems
Assist with Linux server administration and basic system maintenance
Help bridge on-prem and cloud environments where needed
Troubleshoot infrastructure and environment-related issues impacting developers
Assist with deployment failures, CI/CD issues, and runtime environment problems
Help diagnose application performance or connectivity issues in collaboration with developers
Use Python and scripting tools to debug, automate, and improve operational workflows
Support and troubleshoot end user workstations and laptops
Assist with:
Operating system configuration, updates, and system troubleshooting
Integration of workstations with internal systems, cloud services, and shared resources
Act as a technical escalation point for more complex workstation issues (not a ticket-only helpdesk role)
Communicate clearly and effectively with technical and non-technical stakeholders
Document processes, changes, and troubleshooting steps
Work collaboratively within a team environment while being comfortable operating independently

Junior Systems Engineer – AWS Focused

Key skills