Health Support Worker

Role Overview

• A WIC Breastfeeding Peer Counselor is a paraprofessional who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.
• The primary responsibilities are to provide basic social support and accurate breastfeeding information to WIC participants in various locations.
• The incumbent will have authorized “need to know” access to confidential WIC client records and FL-WiSE, the WIC database.
• Incumbent will provide individual counseling.
• Work may be performed in the WIC clinic and by telephone from the incumbent’s home.
• This incumbent will be expected to keep a record of all activities and client contacts.
• Promotes breastfeeding as the normal, preferred method of infant feeding by providing basic breastfeeding information to pregnant and breastfeeding WIC clients through peer-to-peer counselor contact.
• Provides support through personal interaction, information on aspects of normal breastfeeding, anticipatory guidance to reduce the occurrence of problems, and/or additional information or resources to assist mothers to prevent, handle, and/or solve common breastfeeding concerns.
• Counsels WIC pregnant and postpartum mothers through telephone contact and in person in the WIC clinic or hospital.

Requirements

• Minimum
• 6 months experience working with pregnant women and mothers.
• One year experience working with computer programs, email and file management.
• Preferred
• Bilingual
• Experience providing case management services to clients

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)