Design, develop, and maintain scalable, high-performance backend systems for our automated order-taking platform
Collaborate closely with our team to ensure the seamless integration of our backend with our ML models and client devices
Monitor and optimize the performance of our backend systems in production environments
Build and maintain integrations with 3rd party restaurant software systems like POS, loyalty, payment gateways, and customer data platforms
Implement best practices in system design, code quality, and testing to ensure a reliable, secure, and maintainable system
Optimize AI pipeline to improve performance in challenging audio environments, robustly handle ambiguous customer requests, and rapidly scale to new menus
Push the very boundaries of LLMs and voice AI technology to solve one of the technology industry’s historically elusive challenges
Run experiments to validate the product impact of new functionality

Bachelor's or Master's degree in Computer Science, Engineering, or a related field
4+ years of hands-on experience in developing, implementing, and maintaining backend infrastructure in production environments
Proven track record of building and deploying scalable, high-performance backend systems
Experience with cloud-based infrastructure and deployment technologies, such as AWS and API design
Excellent problem-solving skills and the ability to adapt to a rapidly evolving startup environment
Strong communication skills and the ability to work collaboratively with a team
Willingness to problem solve across our entire product
Ability to proactively recognize problems and identify solutions to those problems
Results oriented and care about the impact of your work

Software Engineer, Voice Agents, AI

Key skills