Provide L2/L3 production support for Workday and related HR applications: incident triage, root-cause analysis, break/fix, and preventive actions.
Configure and enhance Workday business processes, security, calculated fields, condition rules, notifications, and data validation (based on access/role).
Partner with HR stakeholders to gather requirements, translate them into technical designs, and deliver enhancements and process improvements.
Coordinate Workday releases: evaluate impact, execute regression testing, and plan/implement changes.
Support and enhance Workday integrations (inbound/outbound) with downstream/upstream systems (e.g., benefits, payroll vendors, IAM, learning, finance).
Monitor integration schedules, manage errors, perform reprocessing, and implement resiliency and alerting.
Build and maintain Workday reports/dashboards; support operational and compliance reporting needs.
Write and maintain technical documentation (runbooks, SOPs, design notes, support guides).
Drive continuous improvement of monitoring, automation, and support processes.
Serve as a technical partner to HRIS and HR teams; communicate status, risks, and dependencies clearly.

4+ years of experience supporting Workday in a production environment (HR/HRIS application support, enhancements, and troubleshooting).
Experience supporting one or more Workday functional areas such as HCM, Benefits, Recruiting, Absence, Time Tracking, Payroll (or Payroll interfaces), Compensation, Security, Reporting.
Hands-on experience with system support processes (incident/problem/change management) and structured troubleshooting.
Strong understanding of data flows, integrations, and enterprise application ecosystems.
Ability to translate business requirements into technical solutions; strong written/verbal communication skills.

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Software Engineer – HR, Workday Personnel, Mobility

Key skills