About this role

Monitor assigned components for availability, errors, and basic performance indicators.
Handle L2 service requests and incidents for standard application issues.
Analyze and resolve production issues related to WebForms, VB.NET code, configuration, and SQL data.
Perform minor code fixes, defect corrections, and configuration changes under guidance.
Develop and maintain SQL queries and stored procedures as part of request fulfillment.
Support application deployments, patches, and hotfixes per defined procedures.
Validate fixes using unit and functional testing prior to production release.
Update runbooks, support documentation, and ticket details.
Assist with UAT preparation, execution, and defect resolution.
Monitor logs and error messages, escalating trends appropriately.
Deliver small enhancements aligned with approved requirements.

.Net WebForms App Support Developer

Key skills