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Operational Change Manager at ALTEN | JobVerse
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Operational Change Manager
ALTEN
Remote
Website
LinkedIn
Operational Change Manager
Germany
Full Time
4 days ago
H1B Sponsor
Apply Now
Key skills
ITSM
ServiceNow
Go
Change Management
Remote Work
About this role
Role Overview
Operate the entire Change Lifecycle (Normal, Standard and Emergency Changes)
Validate and improve change quality, including risk and impact assessments
Prepare meetings, facilitate them and document the outcomes
Ensure complete and compliant documentation — including deployment plans, backout plans, test evidence and approvals
Coordinate closely with Service Operations, Release Management, Service Level Management (SLM), Problem Management and external providers
Monitor change KPIs and derive improvement actions
Communicate decisions, ensure transparency and ensure governance compliance
Requirements
Degree in Industrial Engineering, Business Informatics, IT Management or a comparable technical qualification
Solid experience in ITIL Change Management
Ideally experience with ITSM tools such as BMC Remedy/Helix or ServiceNow
Structured, quality-oriented and with a strong risk awareness
Strong communicator, confident in meeting facilitation and experienced working with international stakeholders
Fluent in German and English
Tech Stack
ITSM
ServiceNow
Benefits
Talent management – we develop your career
Work–life balance – flexible working hours and remote work possible
Fit and relaxed – with EGYM Wellpass
Enjoy biking – always on the go with company bike leasing
Green mobility – discounted mobility options with us
Permanent (open-ended) employment contract
Corporate benefits
Team events
Apply Now
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