Play an integral role in shaping the strategic direction and execution of payment systems within our organization.
Define and drive strategy and product development with measurable P&L impact.
Implement and manage payment solutions that enhance customer experience and align with MUFG’s financial goals.
Analyze payment trends, optimize platforms, and ensure compliance with regulatory frameworks.
Work with Sr. Product Managers and Head of Commercial Card Product to develop and support the product roadmap.
Recommend solutions for improving payment reliability, speed, and security.
Oversee implementation and optimization of payment platforms, gateways, and methods.
Collaborate with cross-functional teams to integrate payment strategies into broader business plans.
Monitor payment-related financial metrics, including transaction volumes, costs, and revenue generation.
Identify risks associated with payment systems and develop mitigation strategies.
Ensure compliance requirements are met.
Work closely with product teams to ensure payment features align with user needs.
Partner with marketing to promote new payment options and educate customers.
Collaborate with IT teams for technical support and updates on payment platforms.
Oversee contract negotiations.
Build out project plans, including business requirements, project planning, and managing expected ROIs.
Oversee vendor invoicing and validation of contracts.
Work with front-line and customer advocacy staff to ensure feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements.
Assist with routine vendor management and risk management tasks.
Help coordinate internal communications, marketing activities and schedules.
Requirements
Bachelor’s degree in Business Administration, Finance, Economics, or a related field preferred.
Minimum of 6 years of experience in payments, financial services, or strategic roles.
Prior Commercial Card experience is highly preferred.
Prior exposure to eCommerce and fintech environments is highly desirable.
Strong analytical skills to interpret data and trends.
Excellent project management and organizational abilities.
Effective communication and presentation skills to convey complex ideas.
Proficiency in payment technologies and platforms.
Thorough understanding of global payment regulations and compliance standards.
Benefits
Comprehensive health and wellness benefits
Retirement plans
Educational assistance and training programs
Income replacement for qualified employees with disabilities