Understand functional flows of platform managed and being able to support customer on onboarding or support phase
Harden platforms before they go live by reviewing their design and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
Maintain platforms after go live by measuring and monitoring their availability, performance and overall system health
Recover platforms during production incidents to meet targeted SLA; perform detailed root cause analysis to prevent regressions
Proactively seek improvements of non-functional requirements; cooperate with development teams to improve operational aspects of platforms under your responsibility
Validate readiness and maturity of new rollouts through development, execution and verification of automated smoke test suites
Provide technical expertise on products and support processes to internal and external customers

MS Computer Engineering
First experience of 5 years in SRE position or integrator role in a software company
Good knowledge of Unix ecosystem and tools
Experience with Docker/Kubernetes
Bash scripting and automation skills
Understanding of networking topology and components of distributed web applications
Working experience with monitoring tools : Grafana / Elasticsearch
Familiar with CI/CD
Knowledge about REST API and testing tools : Postman
Communicative in English
Strong analytical skills, systematic problem solving approach
Communicate effectively and professionally with customers and other third party companies
Ability to work and interact effectively in a distributed team environment

Flexible and dynamic work environment involving teams spread across different global locations
Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society
You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera)
Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan)

Site Reliability Engineer

Key skills