Associate Manager, Clinical Health Services

Role Overview

• This Associate Manager role requires strong leadership skills and advanced clinical judgement, with critical thinking skills to support the delivery of comprehensive physical, behavioral health, and psychosocial wraparound services
• Responsible for daily program oversight, including staff recruitment and retention, problem solving, and fostering collaboration both within and across departments
• Engage directly with state partners to ensure alignment with program goals and regulatory expectations
• Responsible for the management and supervision of the MLTSS Care Management staff
• Oversee Care Managers (CM)s who are assigned to members in concentrated geographic areas

Requirements

• Must reside in the state of New Jersey in Somerset, Morris, Essex, Union or Hudson County
• Must possess reliable transportation and be willing and able to travel up to 20% of the time
• Must have one of the following active unrestricted NJ State Licensure RN, LSW, or LCSW
• 1+ years of experience in care management (preferred experience with the MLTSS program), behavioral health, or integrated health care settings
• Strong understanding of Medicaid and Medicare, including experience with MLTSS FIDE SNP membership
• 1+ years of previous leadership experience in a healthcare or managed care environment
• Demonstrated ability to independently problem solve, analyze data to identify trends and gaps, and take proactive action to improve member outcomes and program performance
• Proficiency in data-driven decision-making and performance monitoring
• Experience collaborating with state agencies and external regulators (Vendors)
• Excellent communication, organizational and interpersonal skills
• Successful completion of the NJ Choice certification is a contingency of employment

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access