Manager, Pricing & Proposals

Role Overview

• Provide direct supervision of the Pricing and Proposals team, including oversight of daily tasks and escalation support as required
• Support departmental initiatives, including recruitment, hiring, onboarding, training, development, and performance auditing
• Assign, prioritize, and distribute work across team members
• Partner with the Director, Proposals and Pricing to establish, implement, and enforce annual team goals and performance metrics
• Monitor goal attainment, performance, and compliance with established metrics
• Maintain a deep understanding of business‑unit-specific products and processes related to Pricing and Proposals functions
• Review proposals, pricing models, Statements of Service (SOS), and change order requests to ensure consistency, accuracy, and alignment with Clario requirements, including financial and margin targets
• Coordinate with the Legal department on contract finalization and support client negotiations as needed
• Support pricing, proposal, change order, and other document template updates, ensuring alignment with overall company strategic direction
• Collaborate with Strategic Pricing on client‑specific pricing requirements (e.g., rate cards and discount structures) and support implementation within the team
• Provide leadership and cross‑functional collaboration to determine optimal pricing strategies for large or complex programs
• Enforce and support pricing and discount controls within the team
• Partner with Project Management leadership to ensure scope changes and client change order requests are communicated fully and accurately, enabling timely and accurate processing
• Identify and drive operational efficiencies across the team
• Establish, manage, and report on monthly metrics
• Create and maintain departmental work instruction guides
• Ensure a high level of data integrity within the CRM system
• Provide interdepartmental training and support as needed
• Support initiatives related to proposal management tools, including training and content maintenance
• Perform other duties and projects as assigned by the Director and/or Vice President

Requirements

• Bachelor’s degree required; Master’s degree preferred
• Minimum of 8 years of experience in Pricing and Proposals within a pharmaceutical or CRO environment
• Minimum of 3 years of direct people management experience
• Expert knowledge of the medical and pharmaceutical industry, terminology, and practices preferred
• Experience with medical imaging is a plus
• Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
• Expert knowledge of Salesforce or another CRM system required
• Experience with proposal and/or content management tools preferred
• Proven ability to manage changing priorities in a fast‑paced, high‑pressure environment
• Strong analytical, written, time management, communication, decision‑making, interpersonal, and organizational skills.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company contribution
• Paid time off, including vacation, sick time, and company-recognized holidays
• The company‑paid for life insurance and disability coverage
• Employee Assistance Program (EAP)
• Wellness programs and resources to support physical and mental health
• Professional development and learning opportunities