Responsible for supporting the operation of the risk function by evaluating and analyzing risks of varying complexity and for identifying and implementing approaches and solutions to mitigate those risks.
May have a focus on one or more particular types of risk such as financial, or operational, risk and may provide advice to management based on this knowledge base.
Typically requires an individual a professional qualification in one or more areas of risk management or its equivalent.
Work under minimal supervision and use complete understanding of business needs and objectives to support projects that have impact on the achievement of operational goals.

Complete knowledge and understanding of business area/specialization**
Advanced knowledge and understanding of risk-based auditing techniques and methodologies**
Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices**
Experience with managing multi-faceted projects simultaneously that have cross-departmental impact**
Advanced knowledge of operational and regulatory risk control concepts and practices**
Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives**
Advanced organizational, planning and time management skills**
Advanced research and analytical skills**
Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

Desired Qualifications

Master’s Degree in related field or equivalent combination of training, education and experience

Senior Risk Analyst, Contact Center Risk

Key skills