Provide end-to-end execution of defined benefit pension processes, ensure up to date and accurate documentation, leverage historical databases to collect data, drive continuous improvement focusing on key initiatives of an excellent user experience ensuring right and fast support
Manage suppliers to ensure quality administration of plans and the customer experience, payments, audit completion, execution of reporting and filings, with vendors
Stay up to date with regulatory changes in the industry and help us transition into the future as seamlessly as possible
Apply legislation and regulations, including but not limited to IRS, DOL, and ERISA, when preparing, analyzing, and interpreting plan documents, summaries of plan provisions, and related plan materials
Assists with audits and preparations of annual filings
Work with internal and external partners on compliance and other related matters
Participate in merger and acquisition activities to ensure compliance
Identify operational errors and areas of weakness in plan operations
Support audit reports and relevant supporting documentation to present findings and improvements to leadership
Assist with developing corrective action strategies
Manage payroll reconciliations, escalations, leveraging multiple data sources, conducting data analysis, communicating findings, and making recommendations
Proactively identify problems and trends, along with solutions, which might be leading to increased volume of escalations or issues
Manage the claims and appeals process ensuring timely and accurate responses back to participants
Maintain a robust data intelligence infrastructure, ensuring the accuracy, accessibility, and timely sharing of information among business professionals to support informed decision making and drive business success
Collaborate in project planning, execution, and effective communication of information throughout the organization
Requirements
Deep understanding and experience with ERISA, IRS, Retirement and DOL rules and regulations
In-depth knowledge of IRS/Department of Labor regulatory requirements and retirement plan knowledge
5+ years direct experience and proficient knowledge with complex aspects of defined benefit retirement plan administration, fund benefits, compliance testing and plan audit support (completed retirement, termination, death calculations and experience with multi-employer pension plans)
Strong Excel skills (formulas, pivot tables, vlook-ups); PeopleSoft, SalesForce, and Case Management a plus
3 years of project management experience, including excellent planning, time management, decision making and organizational skills. Exposure to difficult or complex projects while managing multiple priorities
Knowledge of Defined Benefit industry trends and the ability to apply this knowledge
Prior actuarial analysis experience is a plus
Strong mathematical, analytical, statistical, and reporting skills to review, interpret and evaluate financial data and legal documents
Strong time management skills and the ability to meet deadlines with high accuracy
Ability to understand how to analyze organizational risk with applicable US, state, and municipal laws and policies
High attention to detail and a process improvement mindset
Strong written and documentation skills, ability to communicate complex issues in a concise manner
Ability to work independently and problem solve in ambiguous situations where answers and direction are not clear
Case management experience with SalesForce
Benefits
employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)