Gather, analyze, and document business and functional requirements for IT systems and process improvements.
Develop professional written products, including process documentation, workflows, training materials, and procedural guides.
Support DoD software development projects and programs through requirements management and stakeholder coordination.
Develop and maintain processes, tools, templates, and performance metrics.
Support Six Sigma process improvement initiatives using the DMAIC methodology.
Support IT initiatives utilizing ServiceNow and related enterprise platforms.
Prepare analysis, reports, and visualizations suitable for executive level and operational audiences.

Bachelor’s degree (or higher); or a bachelor’s degree may be waived with 10 years of related work experience.
DoD Secret Clearance is required
Minimum 5 years of experience gathering, analyzing, and documenting business and functional requirements.
Minimum 5 years of professional writing experience, including development of process documentation, workflows, training, and instructional materials.
Minimum 5 years of experience supporting DoD programs.
Minimum 5 years of experience supporting DoD software development projects and programs.
Minimum 5 years of experience developing processes, tools, templates, and performance metrics.
Minimum 5 years of demonstrated experience managing Six Sigma projects following the Define, Measure, Analyze, Improve and Control (DMAIC) cycle.
Experience with the following technologies and platforms: Minimum 1–2 years of demonstrated experience using ServiceNow; Microsoft Office Suite; Microsoft Project and Visio; SharePoint; Adobe Suite

Comprehensive health insurance (medical, dental, vision)
Retirement plans with company contributions
Professional development opportunities and career growth support
A dynamic and collaborative work environment where your contributions are valued

Business Analyst – DoD Experience Required

Key skills