Furnishing patients and healthcare providers with estimates related to upcoming treatment
Collecting estimated liabilities from patients and applying payments to patient accounts
Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities
Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it
Initiating prior authorization requests per insurance carrier requirements
Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports
Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction
Requirements
A Bachelor’s degree
2 + years of experience in fertility or healthcare
Proficient knowledge of medical terminology and billing practices
Proficiency in MS Office required
Experience with electronic medical records
Exceptional communication and organizational skills
Ability to simplify complex concepts to patients
Flexible availability which may include working some weekends and holidays
Benefits
Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization