Own and evolve the end-to-end product vision for ECA’s SaaS platform.
Build a compelling product story that reflects where the product has come from and where it is going.
Ensure the product is positioned for future market fit in a global, borderless environment.
Translate company strategy into a clear, prioritised product roadmap.
Partner with engineering, data and AI teams to deliver high-quality, scalable product enhancements.
Drive delivery in an agile environment, ensuring momentum is maintained and value is realised.
Balance innovation with stability, ensuring the platform continues to perform as it scales.
Work closely with the team to align product direction with revenue growth, customer acquisition and retention goals.
Support go-to-market initiatives with strong product positioning, messaging and enablement.
Monitor market trends, competitor offerings and emerging technologies to inform product decisions.
Develop a deep understanding of customer needs, workflows and pain points.
Use customer insight, data and feedback to prioritise improvements and new capabilities.
Champion user experience and measurable customer outcomes.
Act as a senior product leader across the organisation, influencing without direct line management.
Communicate product strategy clearly to executive stakeholders, teams and customers.
Foster a forward-thinking, future-focused product mindset across the business.

Significant experience in senior product leadership roles within SaaS or platform-based businesses.
Proven ability to take a product from early or growth stage through to scale.
Strong experience working closely with commercial leaders and technical teams.
Exposure to data-driven and AI-enabled products, with an understanding of how these capabilities create customer value.
Strategic thinker with a practical, delivery-focused approach.
Strong storyteller, able to articulate product value, direction and differentiation.
Comfortable operating in a complex, international and evolving market.
Collaborative, resilient and comfortable driving change.

Product Director

Key skills