Key skills
SFDCSalesforceCRMLeadershipCommunicationSales
About this role
Role Overview
- Drive regional education and training activities and support national programs for CRM
- Train and educate internal teams and external customers on CRM procedures, therapies/products, processes, and solutions
- Leads coordination of new-hire training with accountability to hiring manager (DM or DSM)
- Responsible for new hire field sign-off
- Craft messaging as to why Medtronic devices provide a competitive advantage
- Deliver tailored training and education on Medtronic products, competitive products, clinical evidence, and the changing marketplace
- Translate complex technical messaging and resolve complex technical issues
- Collaborate with Clinical Research Organization relative to clinical studies and physician research
- Partner with sales leadership to develop and execute strategic technical and clinical training
- Build and maintain relationships based on technical expertise and clinical evidence with key customers
Requirements
- Bachelor’s Degree PLUS a minimum 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or an Implantable Medical Device Industry
- Advanced Degree in engineering or nursing
- Degree in biomedical engineering or nursing
- Cath Lab, EP Lab, hospital/clinic, or cardiology experience
- Experience teaching and educating medical personnel, peers, and technical support personnel
- Thorough working knowledge of cardiac medical terminology and the medical device industry
- Excellent customer service skills
- Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
- Excellent interpersonal, written/verbal communication skills
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)
- Ability to meet vendor credentialing requirements
- IBHRE certification (required at Sr and Prin level)
Tech Stack
- SFDC
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)