Own the intake, briefing, scheduling and tracking of all copy requests across the business.
Build and maintain detailed project timelines aligned with campaign calendars and launch milestones.
Prioritise workload across multiple writers and ensure balanced resource allocation.
Identify risks, bottlenecks and dependencies early, proposing solutions proactively.
Ensure all copy deliverables meet agreed deadlines and approval processes.
Partner closely with Creative Operations, Brand, Marketing, Product Development, Production and Regional teams.
Act as the key liaison between copy and design to ensure seamless creative integration.
Facilitate status meetings and provide clear, concise progress updates to stakeholders.
Develop and continuously improve copy workflow processes within the Create Agency.
Implement and maintain project management tools, dashboards, and reporting systems.
Champion best practices in briefing, feedback, version control, and approvals.
Support the evolution of scalable processes as the brand continues to grow globally
Ensure copy projects adhere to brand tone of voice, regulatory requirements, and legal approvals.
Coordinate final sign-off processes across stakeholders.
Maintain organised documentation and archives of approved assets.

2
4+ years’ experience in project management within a creative, marketing, agency or in-house environment.
Experience managing copy or editorial workflows is highly desirable.
Exceptional organisational skills with meticulous attention to detail.
Strong stakeholder management skills with the ability to influence and prioritise effectively.
Calm under pressure and thrives in a fast-paced, high-growth environment.
Confident using project management platforms (experience with Monday.com preferable)
Passionate about beauty, branding, and storytelling.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
Financial security and planning with our pension and life assurance for all
Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
Bring your furry friend to work with you on our allocated dog friendly days and spaces
And not to forget our generous product discount and gifting!

Copy Project Manager

Key skills