Key skills
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About this role
Role Overview
- Ensure that amounts are paid and received within the agreed deadlines according to the payment terms negotiated.
- Customer service and providing support to internal teams.
- Documentation analysis: review documents such as invoices, balance sheets, income statements and credit reports (clients).
- Receive and review collection returns/responses.
- Information verification: confirm the accuracy of information provided by applicants through queries to the appropriate authorities/agencies.
- Ongoing review: monitor the existing customer portfolio.
- Credit renewal: evaluate credit renewals semiannually and make necessary adjustments based on clients’ current financial situation.
- Collections: manage delinquency.
- Issuance and control of CNDs (tax clearance certificates) and other legal documentation.
- Royalties control.
- Handle discrepancies in titles/documents — documents or amounts that differ from system records.
- Availability to work at events and travel when required.
- Cash control (external events).
- Closing and control of bank fees/charges.
- Closing and reconciliation of bank balances.
- Credit analysis.
- Reconciliation of customer payments.
- Create payment/receipt terms and purchase requests (SC).
- Implement collection policies and manage delinquency.
Requirements
- Preferred: Knowledge of the Protheus (TOTVS) system.
- Experience performing the activities described in the vacancy will be an advantage.
- Availability to travel (external events).
Benefits
- Health plan — Take care of your health with our Doctor Clin (Max) health plan.
- All necessary equipment and resources to perform the job.
- Flexible hours — more flexible time compensation system.
- Corporate cafeteria — on-site cafeteria for employees working on in-person and hybrid schedules.
- Meal allowance — we provide a meal stipend.
- Health and wellness support — financial assistance for physical activities.
- Transport/Fuel allowance — public transport voucher or, if the employee opts to use a private vehicle, the benefit is converted to a fuel voucher.
- Life insurance — financial support and funeral assistance during difficult times.
- Professional development — as part of the company’s internationalization process, employees are encouraged to develop; the company provides financial support for courses necessary for professional growth.
- Language courses — support for language development and courses (English, Spanish or other strategic languages). 50% reimbursement of the monthly tuition fee, limited to R$130.00 per month.
- Product purchases — special employee discount on FuelTech products.
- Profit sharing (PLR) — awarded based on the company achieving annual targets.
- Leisure area with games for moments of relaxation.
- Rest room (quiet/rest area).
- A working environment that fosters and encourages development and high performance.