Key skills
CommunicationTime Management
About this role
Role Overview
- Build and maintain strong client relationships through effective communication
- Manage high volumes of outgoing calls
- Resolve customer queries efficiently
- Maintain accurate records of customer interactions and follow up as required
Requirements
- GCSE Maths and English (or equivalent) required
- Customer Service qualification desirable
- Demonstrated customer service experience
- Ability to communicate effectively with stakeholders at all levels, both verbally and in writing
- Highly organised and self-disciplined, with strong time management skills
- Flexible, proactive, and committed to a positive, can-do approach
Benefits
- 25 days leave per year
- Health contribution
- Ability to choose from a range of benefits
- Three charity days