Assist in the feasibility study for the use cases and Ansible modules to create playbook
Ensures service reliability meets users’ needs, including internally critical and externally visible services
Uses software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems
Interfaces with both cloud IaaS and SaaS providers and internal stakeholders, including Support, IT, and Product Engineering, to achieve desired outcomes
Participates in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues
Practice sustainable incident response and blameless postmortems
Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve
Work as a trusted adviser to our customers and use your critical thinking skills to tackle tough problems in an innovative way
Train and coach team members both on technical and non-technical skills
Support presales and post-sales field teams during workshops, proofs of concepts, pilots, and production deployments
Actively contribute to and guide the creation of reference architectures, design considerations, and best practices
Requirements
Hands on Ansible playbook development
Experienced and hands-on skill on Linux bash scripting
Knowledge and some experience in OpenShift by Red Hat, Kubernetes
Experience with another Platform-as-a-Service (PaaS) solution will also be considered
Hands-on experience using Cloud as a development environment
Good technical skills and experience designing and implementing automation solutions
Hands-on experience in application development with Agile approach
Ability and desire to learn new technologies on your own and apply new concepts to problems
Nice to have: Experience with or knowledge of Red Hat’s technologies like Red Hat OpenShift Container Platform, cloud, network patching
Working with some community technologies like Argo CD, Tekton Pipelines, Helm, or Jenkins
Working with application and infrastructure monitoring
Experience with or knowledge of YAML, Jinja, Golang, Python, or Shell Scripting