Work with users and subject matter experts to clearly understand and define their challenges, problems, motivations, triggers, and aspirations
Work closely with product managers, product owners, UX/UI designers, full-stack engineers, and developers to design and build solution mock-ups and prototypes
Create a wide range of design artifacts, such as design system components, wireframes, prototypes, high-fidelity designs, and journey maps
Integrate internal company Senior Leadership Team UI/UX guidance into the Advana WebApp environment, ensuring alignment with organizational standards while delivering a user-centric, streamlined interface for the SCREEn platform
Solve problems and think critically to architect innovative and practical technology and functional solutions
Integrate elements of system, process, and interface design to demonstrate frictionless user experiences
Rapidly test designs with users in collaboration with other UX/UI designers
Incorporate feedback from user testing to inform design decisions

Bachelor’s degree in design, user experience, technology, computer science, or related technical discipline
Minimum of 3 years of experience in UI/UX design, customer success, change management, design strategy, system design, or system testing
Experience with software development or web design, code development, and cloud infrastructure
Experience with design tools, such as Adobe XD, Balsamiq, Figma, InVision, Sketch, Zeplin
Experience with Agile-based development, JIRA or other project management software
Strong understanding of user interface design principles (consistency, simplicity, usability)
Effective communication skills to articulate and defend ideas with peers, stakeholders, and leadership
Effective analytical, conceptual, and problem-solving skills
Self-starter and eager to work or lead in a team environment
Technically adept and business-focused to interface across technical disciplines and with senior leaders
Ability to grasp technical concepts and apply them effectively to practical solutions
Ability to take on multiple perspectives ranging from business end users to solution architects, engineers, and developers
Active DoD Secret clearance

User Success and Design Strategist

Key skills