About this role
Role Overview
- Commissioning and maintenance of our heat pumps at end customers and plant operators
- Service-oriented consultation for our customers, including heating contractors, by phone and on-site to ensure customer satisfaction
- Supporting your colleagues in the technical field service across the wider area of your assignment
- Participation in on-call duty to help our customers as quickly as possible
Requirements
- Completed vocational training in a relevant field such as HVAC systems technician (Anlagenmechaniker SHK), mechatronics technician for refrigeration, electrician for energy and building technology, or electrician/electrical installer; further training as a master craftsman or technician is an advantage
- Professional experience in customer service, e.g. in heating technology, refrigeration or air-conditioning and ventilation technology
- Valid refrigeration certification (Kälteschein) Category 1; Category 2 is an advantage
- Valid driving licence class B
- Good written and spoken German
Benefits
- Your working day starts and ends at your home
- Your company vehicle will be equipped on-site with the necessary materials for your service appointments
- In addition to a fully equipped Mercedes‑Benz company vehicle, you will receive a modern company mobile phone
- We promote a healthy lifestyle for employees and their families through our employee health program
- Benefit from attractive offers for many brands and services via Corporate Benefits
- Plan ahead and benefit from our company pension scheme
- At Viessmann Climate Solutions you receive 30 days of paid vacation per year