About this role

Own the data-to-value motion for Mediafly’s strategic customers, starting with a top-account focus, by mapping customer objectives to measurable KPIs, analyzing structured and unstructured data, and producing defensible value narratives that increase adoption, retention and expansion.
Ensure insights and frameworks scale into our broader digital success motion through repeatable data definitions, templates, and playbooks.

Extensive experience in one or more of: Value Consulting/Engineering, Customer Outcomes, CS Ops/RevOps analytics, Solutions Consulting, Management Consulting (value realization), or similar.
Demonstrated ability to translate structured AND unstructured data into clear insights and executive-ready stories that drive action.
Strong quantitative skills: advanced Excel/Sheets; BI proficiency; SQL preferred; comfort working with data dictionaries and metric definitions.
Ability to extract themes from qualitative sources (notes, feedback, communications) and reconcile them with quantitative signals.
Strong business acumen: KPI design, ROI/payback fundamentals, assumptions management, and “confidence grading.”
Excellent facilitation and stakeholder management (economic buyer + operators).
Strong written and visual communication (crisp narrative, clear charts, executive-ready slides).

Senior Value Architect

Key skills