Salesforce Technical Manager – Salesforce Service Cloud, ITIL
India
Full Time
2 hours ago
H1B Sponsor
Key skills
CloudOAuthSAMLSSOSalesforceCRMRemote Work
About this role
Role Overview
- Lead technical design sessions
- Provide oversight and governance of Salesforce projects
- Translate business requirements into well-architected solutions
- Manage the technical delivery of custom development
- Collaborate with client stakeholders to define requirements
- Lead a team and own customer engagement
- Maintain billable utilization targets for your team
- Drive practice growth and team productivity
Requirements
- 10-15 years CRM experience
- Minimum of 10 years on the Salesforce platform
- Experience of one end-to-end Service Cloud implementation
- Must have managed a team of technical and solution implementers
- Experience building and growing a practice
- Strong background in design/development of large web-based systems
- Expert level understanding of the Salesforce product suite
- Understanding of systems architecture
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Knowledge of data integration tools and experiences
Tech Stack
- Cloud
Benefits
- Professional development opportunities
- Flexible working hours
- Remote work options
- Health insurance