Creating and establishing the product vision for this business line and ensuring alignment with business objectives
Assessing the current state of products, identifying ways to transform existing solutions while thinking through innovative new solutions that need to be built or bought
Establishing, aligning and tracking KPIs to ensure that technology investments in this area achieve the impact and ROI expected
Identifying and implementing the most suitable vendor solutions, through a transparent and rigorous approach, which includes putting together RFPs and managing the selection process
Working closely with the Engineering team on in-house product development to deliver high quality tech products that address the business’s needs
Championing the voice of the user and establishing forums for feedback from the business
Partnering with business leaders and key stakeholders and representing technology in relevant internal and external forums
Influencing and negotiating with vendors to obtain the best quality products and service, as well as favourable terms, and holding them to account
Developing relationships with key industry partners in agency lending, such as Fannie Mae and Freddie Mac, and engaging with them regularly on technology
Staying connected to the broader technology organization, within Capital Markets and across JLL, and identifying opportunities to leverage existing products

Bachelor’s or master’s degree, preferably in a technical or finance/business-related discipline
10+ years of relevant product management experience, including implementing and managing vendor systems, as well as developing and launching products
Experience driving product vision and execution, creating product roadmaps, aligning and reporting on KPIs
Strong user focus and ability to understand business needs and translate the voice of the user into product strategy
Track record of leading the successful implementation and roll-out of large, mission-critical systems
Demonstrable strength in managing senior stakeholders and driving alignment
Effective collaboration with business, technology, vendors and industry partners
Ability to navigate ambiguity and solve problems
Commitment to excellence

Executive Director, Technology Product Management

Key skills