Key skills
Communication
About this role
Role Overview
- Contribute to a significant uplift in customer engagement and advocacy, and create real customer value
- Actively participate in and support bank programs and initiatives
- Take responsibility to ‘know your customer’ from a risk perspective
- Ensure compliance with ANZ and branch policies and procedures
Requirements
- Exceptional customer focus
- retail experience is an advantage
- Experience in being a user and promoter of technology
- working knowledge in using different digital channels is an advantage
- Lending experience or willingness to progress to lending is desired
- Ability to multi-task and highly adaptable to change and ambiguity
- Willingness to work in a collaborative team environment
- Sound understanding of compliance
- Excellent communication and interpersonal skills
Benefits
- access to health and wellbeing services
- discounts on selected products and services from ANZ
- flexible working arrangements