Produce accurate, engaging documentation that will help our developer partners integrate their systems with our platform.
Work alongside our development teams to produce step-by-step procedures for integrating with our platform.
Translate our API functionality into easy-to-follow instructions for writing API requests and understanding responses.
Create upgrade guides, installation guides, security handbooks and other related documents for operations teams.
Document our complex platform architecture.
Guide our rapidly-expanding team on best practices for documentation.

Experience working in software engineering and systems integration.
Experience in the Banking & Financial Services sector.
Familiarity with Open API schemas and able to make API calls using tools such as Postman and Bruno.
Familiarity with checking out code using Git and running CLI commands.
Basic ability to read and write JSON code.

Work from anywhere: CSG’s Flexibility First policy allows employees to work from wherever they feel most productive (however, PLEASE NOTE that you must live in Malaysia to apply for this role).
Twice-yearly workshops in Bali: Twice a year the Quote & Order team gets together at a resort in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of their choice.

Senior Technical Writer – Documentation Specialist

Key skills