Senior Data Analyst – Clinical Services

Role Overview

• Partner with Clinical Transformation leadership and the Chief Population Health Officer to define core Clinical Services performance metrics across productivity, quality, ROI, clinical impact, and operational efficiency.
• Design scalable, standardized reporting frameworks aligned with centralized analytics standards.
• Develop KPI hierarchies spanning individual, team, service-line, and executive-level performance.
• Ensure metrics align with financial performance, client outcomes, and overall service value.
• Build and maintain dashboards and reporting tools that provide real-time operational visibility.
• Partner with centralized Analytics and Data Engineering to ensure clean data pipelines and scalable architecture.
• Reduce manual reporting through automation and systematization.
• Create standardized reporting packages for internal leadership and customer-facing needs.
• Develop standardized, scalable client reporting frameworks.
• Support Services leadership in translating analytics into clear, client-ready narratives.
• Ensure reporting is consistent, defensible, and automated wherever possible.
• Identify opportunities to productize analytics deliverables.
• Act as embedded liaison between Clinical Services and centralized Analytics teams.
• Ensure alignment on metric definitions, governance, and data standards.
• Collaborate with Product and Engineering when service workflows require new data capture or reporting capabilities.
• Support analytics needs during new service launches and workflow redesigns.
• Identify trends, bottlenecks, and optimization opportunities across service delivery.
• Conduct deeper analyses to inform staffing models, pricing strategy, and operational efficiency.
• Support scenario modeling and capacity forecasting.
• Help build and evolve a data-driven operating model for Clinical Services.

Requirements

• 5–8+ years of experience in healthcare analytics, operations analytics, or services-based analytics.
• Strong SQL proficiency and experience with BI tools such as Snowflake, Looker, Tableau, or similar.
• Proven experience building KPI frameworks and performance measurement systems from the ground up.
• Familiarity with value-based care, population health, or clinical services delivery models preferred.
• Ability to translate complex business and operational challenges into scalable analytical solutions.
• Experience working within hybrid embedded and centralized analytics environments preferred.
• Strong strategic thinking, problem-solving, and cross-functional collaboration skills.

Tech Stack

• SQL
• Tableau

Benefits

• Competitive salary and equity package.
• Comprehensive benefits including health, dental, and vision insurance.
• A collaborative, inclusive, and dynamic work environment.
• Opportunities for professional growth and development.