Compliance Advisor

Role Overview

• Act as compliance representative on projects involving Group Benefits, Group Retirement Services and Freedom Experience.
• Interpret new and updated legislation of the various provincial jurisdictions and regulatory authorities.
• Participate in regulatory update reviews and research legislation to provide constructive input into emerging rules and regulations and to provide appropriate guidance to the business on potential impacts.
• Help make sure legislative changes have appropriate Group Benefits, Group Retirement Services and Freedom Experience awareness and engagement, as applicable.
• Manage timelines to ensure regulatory changes and project work are completed within the defined schedules.
• Research and respond to compliance and product & services inquiries from the administration teams and distribution channels you support.
• Liaise with other compliance departments within Canada Life.
• Collaborate with all operation teams you support to help sustain projects, changes and other initiatives.
• Develop and maintain relationships with external parties including provincial and federal authorities as well as industry partners.
• Help implement regulatory compliance controls such as licensing, accessibility and privacy.
• Assist in maintaining licensing oversight.
• Create and update compliance policies, practices, and guidelines to comply with emerging regulatory requirements.
• Review and assist business unit in timely resolution of privacy breaches; help take corrective action, as required.
• Review and assist business unit in handling complaints.
• Review sales calls and provide feedback to leaders.
• Review new product or business requests and determine impact to contractual material and applications; work with impacted areas to apply the changes to the affected material.

Requirements

• Post-secondary education preferred; however, applicants with an equivalent level of training or experience will be considered.
• Minimum of 4 years of experience in a financial services industry role with operational risk and compliance related accountabilities.
• Experience in compliance, in group or individual health and life insurance or group retirement will be an asset.
• Knowledge of pension legislation.
• Familiarity with the concept of managing risk is required.
• Ability to review and interpret complex material.
• Mature self-starter who assumes ownership of problems and identifies creative solutions.
• Strong organization skills, and the ability to handle multiple priorities independently.
• Dedicated team player, keen on sharing knowledge, skills and ideas with team members and business partners.
• Strong interpersonal skills and relationship management; ability to foster working relationships with all business partners at all levels, both internal and external to the organization.
• Excellent analytical, strong problem-solving skills and trouble-shooting ability.
• Excellent verbal and written communication skills.

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan, share ownership program and additional investment options.
• Employee recognition programs, service milestone celebrations, employee discounts and more!
• We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.