You assume full operational responsibility for more than 25 company-owned restaurants, ensuring stable processes, high quality and genuine hospitality
You lead and develop our Operations Managers as strong hosts and leaders, driving performance while providing guidance, support and clarity
In this role you establish robust routines that support operations — structured, reliable and practical for everyday use
Your leadership shapes the service and hospitality culture of our company restaurants for the long term
You translate strategy into operational reality, roll out projects from the Service Center into the restaurants and ensure their consistent implementation
You are regularly present on the floor and, through your leadership, ensure that our restaurant standards are applied in day-to-day operations
You identify operational risks and weaknesses early, make clear decisions and use metrics as a management tool

Several years of leadership experience in chain restaurants or a comparable multi-unit environment
Enjoy developing leaders and teams, challenging them and helping them improve
Deep understanding of restaurant operations, service quality and kitchen realities
Strong hands-on mentality: you know how things run on the floor and want to be there
Structured, pragmatic working style with a focus on what matters
Commercial acumen and confidence in working with KPIs/financial figures, without losing sight of people
High willingness to travel and enthusiasm for being present in day-to-day operations

Direct impact on one of Europe’s strongest gastronomy brands with visible results and clear responsibility in strategic projects
Strong brand & growth: work in a dynamic, internationally expanding environment
Company car & JobRad (company bike) — your region is your area of responsibility
Trust-based working hours & flexible work models, mental health offerings via L’Osteria Cura
30 days annual leave, holiday pay & annual special payment
Responsibility with support: lead a high-performing team including budget responsibility
Modern way of working: flexible work models, contemporary setup and international collaboration
Flexible working models, international exchange, up to 40% remote work — work with us in a way that fits your life and creativity

Head of Operations – Region South

Key skills