Managing incoming customer interactions via phone, chat, and email.
Providing clear and accurate information about a wide range of home technology products.
Assisting customers with technical troubleshooting and product-related questions.
Handling warranty requests, repairs, and replacement processes.
Advising customers on suitable products based on their needs and preferences.
Ensuring a high level of customer satisfaction through professional and empathetic communication.

Fluency in Danish and English, both written and spoken.
Strong attention to detail and organizational skills.
Good problem-solving abilities and technical curiosity.
Ability to remain professional and calm when handling customer concerns or unexpected situations.
Previous experience in customer support or technical support is considered an advantage.

Competitive monthly salary plus two additional salaries per year.
Relocation package including accomodation and flight tickets.
Referral program with attractive bonuses for recommending friends.
Private health care benefits and access to various discounts.
Comprehensive paid training delivered by certified instructors.
Clear opportunities for professional growth and career development.
Engaging company events, community initiatives, and social responsibility projects.
Free online Greek language courses.
Modern offices with comfortable break areas and a positive working atmosphere.
Employment with a Great Place to Work–Certified company that values diversity and inclusion.

Danish Speaking Customer Support Specialist

Key skills