First point of contact for new customers at the reception; customer onboarding and maintenance, including master data management and issuance of customer cards
General administrative tasks, document filing and archiving
Support for branch management and preparation of reports and statistics

Completed vocational training in hospitality or a commercial/administrative field and strong IT skills (MS Office)
Experience in reception/front-desk duties and initial experience in telephone-based customer contact
Solution-oriented working style, teamwork and interest in a long-term collaboration
Friendly, professional manner, openness and absolute reliability

Top compensation: annual salary adjustments, Christmas and holiday bonuses, capital-forming benefits, employer contribution to company pension scheme and a €500 gross bonus for each successful employee referral
30 days of vacation plus special leave for significant life events, and flexible working hours (flextime)
Language courses, external seminars and tailored professional development opportunities
On-site catering options and a conveniently located workplace in the Gutleutviertel, including employee parking and good public transport connections
Attractive bike-leasing program for private use
Gifts for various occasions and an annual festive Christmas party

Back Office Clerk, Customer Service

Key skills