Payment Operations Generalist
United States
Full Time
1 hour ago
$22 USD
No H1B
Key skills
Leadership
About this role
Role Overview
- Process operational payments-related tasks and provide support to internal team members and credit union members
- Resolve card and payment operations inquiries from other departments and members
- Monitor and process all daily payments maintenance tasks
- Ensure appropriate procedures, policies, and forms are updated and in place
- Monitor and identify fraud risk and activity to minimize losses
- Serve as subject matter expert by maintaining up-to-date knowledge of card and payment laws
- Support leadership with the research, development, and implementation of new card and payment products
Requirements
- High school diploma or equivalent
- 1-2 years of card and/or payment operations experience
- 2-4 years of financial institution experience
Benefits
- Comprehensive medical, dental, and vision plans
- Four weeks of PTO for all full-time team members
- Up to 12-weeks paid paternity/maternity leave
- Lifestyle Accounts to help with your personal wellbeing
- Family Health Benefits
- Paid time off to observe all Federal Holidays
- Flexible work options depending on position
- A generous 401k match
- Numerous employee engagement activities
- Community Resource Groups
- Paid time off for occasions such as volunteering, caregiving, and family events