Optimization and extension of existing customer software systems and processes
Resolution of incidents in customer software systems according to the ITIL process
Design, estimation, development and implementation of new software features, along with ongoing technical documentation
Technical leadership of software change requests (organization / development / implementation)
Continuous self-directed professional development and independently conducting trainings for internal and external contacts
Point of contact for selected customers
Organization and facilitation of customer workshops

Experience in software development and proficiency in the C/C++ programming language
Several years of relevant professional experience
Strong knowledge of Unix
Completed (higher) education in IT or engineering is a plus
Understanding of relational databases (Oracle)
Good command of English
Communicative personality who enjoys customer interaction
Willingness to travel internationally (approx. 20% of annual working time)
Team player with a sense of responsibility and strong communication skills

Software Developer, Customer Services

Key skills