Key skills
Cyber SecurityRisk ManagementChange ManagementCommunication
About this role
Role Overview
- Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.
- Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.
- Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.
- Develops system test plans and performs testing of software upgrades and patches.
- Maintains a record of test progress and test results.
- Responsible for problem, incident, and change management and service requests.
- Provides daily on-call support to the customer base for application-related issues.
- Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs.
- Responsible for the communication of software issues, requirements, upgrades, and enhancements.
- Oversees smaller-sized projects or components of projects.
Requirements
- Bachelor’s degree in Cybersecurity, Computer Science, IT, or a related field; or equivalent experience.
- 3+ years of experience in a SOC, incident response, or health IT cybersecurity role.
- Proven experience with EDR tools and SIEM solutions, with preference for healthcare environments.
- Familiarity with HIPAA and healthcare risk management practices.
- Strong communication, teamwork, and documentation skills; able to communicate effectively with technical and clinical stakeholders.
- Availability to participate in a 24/7 on-call rotation and respond to security incidents outside of standard business hours.
- Relevant certifications (CISSP, CEH) are preferred.
Tech Stack
- Cyber Security
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.