Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements.
Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses.
Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications.
Develops system test plans and performs testing of software upgrades and patches.
Maintains a record of test progress and test results.
Responsible for problem, incident, and change management and service requests.
Provides daily on-call support to the customer base for application-related issues.
Monitor all platforms for security incidents.
Lead and support incident response efforts from identification and analysis to containment, eradication, and recovery.
Analyze logs, forensic data, and network traffic across a complex healthcare IT environment.
Collaborate with clinical, IT, compliance, and third-party vendors to assess risk and remediate vulnerabilities.
Requirements
Bachelor’s degree in Cybersecurity, Computer Science, IT, or a related field; or equivalent experience.
3+ years of experience in a SOC, incident response, or health IT cybersecurity role.
Proven experience with EDR tools and SIEM solutions, with preference for healthcare environments.
Familiarity with HIPAA and healthcare risk management practices.
Strong communication, teamwork, and documentation skills; able to communicate effectively with technical and clinical stakeholders.
Availability to participate in a 24/7 on-call rotation and respond to security incidents outside of standard business hours.
Relevant certifications (CISSP, CEH) are preferred.
Tech Stack
Cyber Security
Benefits
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.