Strategic HR & Culture Leadership
Develop and implement People & Culture strategy aligned with business growth goals
Build and maintain a high-performance, accountability-driven culture
Design and oversee career progression frameworks (tiers, salary progression, promotions)
Lead staff engagement initiatives for remote teams
Act as internal advisor to leadership on people-related decisions
Talent Lifecycle Management
Develop onboarding frameworks for new hires
Manage compliant onboarding processes (contracts, documentation, benefits enrollment)
Oversee full and proper staff offboarding process (conducting exit interviews)
Implement structured performance review cycles
Oversee payroll coordination and compensation structuring

Minimum 3 years HR leadership experience in remote workforce or BPO/offshore staffing environment preferred
Familiarity with various HR databases (BambooHR and Hubstaff is preferred)
Excellent communication skills, whether that be verbal or written
Understanding of people and how to create environments where they can be their best
Excellent organisation, project and time management skills
Ability to work autonomously and as a supportive team player
Ability to give and receive effective feedback with curiosity and respect
Strong decision-making skills
Strong analytical skills and the ability to adapt a measured approach in a fast paced environment
Strong commitment to continuous process improvement, initiatives and ability to solve problems creatively

Senior People & Culture Lead

Key skills