Consult with business leaders, managers, and individual contributors to assess performance needs and recommend learning and coaching solutions.
Act as a strategic performance consultant by aligning learning initiatives with business metrics, outcomes, and enterprise impact.
Lead end-to-end project execution including needs analysis, stakeholder engagement, risk management, and compliance considerations.
Apply independent judgment to research, analyze, and guide moderately complex initiatives.
Partner with instructional design teams to develop curricula, courses, and learning materials informed by data, learner feedback, and business priorities.
Provide advanced coaching grounded in adult learning principles to support performance improvement.
Analyze learning and performance data and translate insights into clear recommendations for senior leaders.
Collaborate across teams, influence decision-making, and mentor Learning & Development Consultants to build capability and consistency.

4+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Demonstrated expertise across the full learning lifecycle, including consultation, analysis, design, development, facilitation, evaluation, and continuous improvement.
Experience supporting financial services organizations, preferably Consumer Banking or Lending.
Proven project and program management skills with the ability to manage multiple initiatives simultaneously.
Experience coaching, developing, mentoring employees and creating learning solutions that drive behavior change and performance improvement.
Strong analytical and critical-thinking skills with the ability to synthesize data and develop practical solutions.
Clear and effective written and verbal communication skills, including strong listening and questioning techniques.
Ability to translate complex regulatory or technical content into clear, engaging, learner-centered experiences.
Strong relationship-building skills, adaptability, strategic mindset, and commitment to continuous professional development.

Senior Learning & Development Consultant

Key skills