Support learners in applying adult‑learning concepts and new skills and gather feedback to measure outcomes and drive continuous improvement.
Provide consulting, coaching, and learning delivery to individual contributors and managers across technical, functional, product, and competency‑based skills.
Diagnose capability needs, recommend aligned learning solutions, and explain how development programs connect to broader business impact.
Manage individual‑contributor–level consulting, facilitation, and project execution, ensuring timelines, coordination, documentation, and communication are maintained.
Review and analyze operational assignments requiring research, evaluation, and independent judgment to guide medium‑risk deliverables and identify process improvement opportunities.
Partner with instructional design teams to develop curricula, courses, and materials informed by needs assessments, learner feedback, business priorities, and stakeholder input.
Collaborate with colleagues, HR partners, business leaders, and internal/external stakeholders to communicate needs and manage expectations.

2+ years of Learning and Development Consulting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Demonstrated expertise across the full learning lifecycle, including consulting, analysis, design, development, facilitation, measurement, and continuous improvement.
Knowledge of financial services (preferably Consumer Banking and Lending) and experience managing multiple projects through planning, execution, and follow‑up.
Strong analytical and critical‑thinking skills with the ability to identify issues, analyze data, and develop innovative solutions.
Skilled in delivering recommendations on complex issues, presenting to all leadership levels, and creating persuasive presentations that drive decisions and progress.
Clear and effective written and verbal communication skills, including active listening, strong questioning, and the ability to translate complex content into learner‑centered experiences.
Proven ability to build credibility, foster trust, maintain strong partnerships, and adapt effectively to shifting business needs or challenges.
Strategic thinker committed to long‑term planning and continuous professional development, staying current with trends and advancements in the field.

Learning & Development Consultant

Key skills