Digital Product Delivery Lead, Operations and Enablement

Role Overview

• Responsible for development of the AI Digital Product Management culture including, but not limited to, standard operating procedures, artifacts (both development and updating), training, coaching/mentoring at all levels.
• Define and establish strategic direction and financial objectives for worldwide product lines consistent with overall Line of Business (LOB) strategy, Thermo Fisher mission and Clinical Research Group (CRG) direction.
• Gain cross-functional organizational alignment for strategic direction.
• Responsible for long-term strategy, annual revenue and operating performance, customer loyalty, and development of a product management team.
• Develop and implement products and features to maximize Thermo Fisher’s return from targeted markets.
• Identify customer needs/market trends and recommend/responsible for pricing strategies.
• Research competitor products and maintain competitive comparisons and evaluations.
• Gather insights to shape the direction of the product.
• Develop product profiles, competitive analysis, presentations, demos, white papers, and product updates for organizational marketing materials.
• Coordinate new idea reviews and recommendations, concept and design development, project management, and market introduction.
• Implement market segmentation strategy with marketing managers to clearly define customer’s current requirements and their future needs.
• Communicate with customers to gain feedback on user product experiences and opportunities.
• Ensure correct features are identified, taking into account customers, LOB, sales, finance, related lines of business and others.
• Prioritize and negotiate to build best possible set of features to be included and developed in the new products.
• Manage projects to develop and improve products, coordinating internal resources as well as customer input to ensure products are completed and delivered on schedule and are positioned for commercial success.
• Execute product development activities and projects through all phases.
• Create project plans, determine project teams, gather necessary resources and implement projects.
• Manage projects, report on progress and ensure successful conclusions.
• Maintain knowledge of Thermo Fisher Digital products and services as well as changes and developments in the industry affecting work activities.
• May participate in outside industry groups and forums related to business activities.
• Manage staff, assign work, monitor activities, evaluate performance and manage escalated/critical issues.
• Administer employment actions, provide coaching and guidance to staff and promote staff training and development.
• Support the development and management of department policies and procedures.

Requirements

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
• MBA / MS preferred.
• Previous product management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15 years’ experience).
• Advanced Leadership skills.
• Demonstrated success in designing and implementing a Product Management Operating Model.
• Demonstrated success in leading multi-layer teams globally enabling an empowered environment where product teams focus on customer outcomes, not ceremony.
• Excellent presentation skills with senior leaders in the organization with a clear message and enabling positive dialog for collaboration.
• In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short
• and long-term disability in accordance with company policy.
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.