Generate new business opportunities within the assigned portfolio of existing and target accounts
Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals
Negotiate agreements and handle contract negotiations as necessary
Act as the brand ambassador within the assigned territory, maintaining a high level of in-person customer meetings to build deep client relationships
Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile services can solve their pain points and create win-win scenarios
Coordinate with Account Management, Dedicated Care, and other support team members to ensure a strong customer life cycle and maximize revenue and loyalty
Use Salesforce.com and other internal systems effectively for reporting, forecasting, and documentation
Lead customer presentations and attend events as needed to promote the brand and engage with clients
Develop and execute account strategies to improve results
Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals
Complete continuous training to maintain knowledge of products, services, and sales approaches
Use automated knowledge systems and training tools to deliver outstanding service and meet T-Mobile’s productivity and quality standards
Attain productivity and sales goals based on targeted metrics
Meet or exceed all departmental goals and business objectives
Demonstrate positive and cooperative behavior with customers and coworkers
Uphold high standards for ethical and professional conduct
Disburse adjustments and credits within established limits and criteria
Perform other duties and projects as assigned by business management
Requirements
High School Diploma/GED (Required)
Bachelor’s Degree preferred
4+ years of proven experience in outside direct sales within an assigned territory is required
2+ years of sales experience in the public sector preferred
2+ years in telecom or technology sales strongly preferred
2+ years of account management and strategic selling preferred
Strong presentation skills are required
Strong strategic selling skills
Strong interpersonal skills are required
Good solid understanding of Excel and PowerPoint
Strong technical abilities and ability to learn new concepts quickly
Excellent problem-solving skills
Demonstrate ability to work with internal teams
Ability to develop deep client relationships that will lead to developing long-term strategic relationships
Strong organizational and territory management skills