Account Executive – Government

Role Overview

• Generate new business opportunities within the assigned portfolio of existing and target accounts
• Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals
• Negotiate agreements and handle contract negotiations as necessary
• Act as the brand ambassador within the assigned territory, maintaining a high level of in-person customer meetings to build deep client relationships
• Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile services can solve their pain points and create win-win scenarios
• Coordinate with Account Management, Dedicated Care, and other support team members to ensure a strong customer life cycle and maximize revenue and loyalty
• Use Salesforce.com and other internal systems effectively for reporting, forecasting, and documentation
• Lead customer presentations and attend events as needed to promote the brand and engage with clients
• Develop and execute account strategies to improve results
• Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals
• Complete continuous training to maintain knowledge of products, services, and sales approaches
• Use automated knowledge systems and training tools to deliver outstanding service and meet T-Mobile’s productivity and quality standards
• Attain productivity and sales goals based on targeted metrics
• Meet or exceed all departmental goals and business objectives
• Demonstrate positive and cooperative behavior with customers and coworkers
• Uphold high standards for ethical and professional conduct
• Disburse adjustments and credits within established limits and criteria
• Perform other duties and projects as assigned by business management

Requirements

• High School Diploma/GED (Required)
• Bachelor’s Degree preferred
• 4+ years of proven experience in outside direct sales within an assigned territory is required
• 2+ years of sales experience in the public sector preferred
• 2+ years in telecom or technology sales strongly preferred
• 2+ years of account management and strategic selling preferred
• Strong presentation skills are required
• Strong strategic selling skills
• Strong interpersonal skills are required
• Good solid understanding of Excel and PowerPoint
• Strong technical abilities and ability to learn new concepts quickly
• Excellent problem-solving skills
• Demonstrate ability to work with internal teams
• Ability to develop deep client relationships that will lead to developing long-term strategic relationships
• Strong organizational and territory management skills
• Must be at least 21 years of age
• Legally authorized to work in the United States

Tech Stack

• SFDC

Benefits

• medical, dental and vision insurance
• flexible spending account
• 401(k)
• employee stock grants
• employee stock purchase plan
• paid time off
• up to 12 paid holidays
• paid parental and family leave
• family building benefits
• back-up care
• enhanced family support
• childcare subsidy
• tuition assistance
• college coaching
• short
• and long-term disability
• voluntary AD&D coverage
• voluntary accident coverage
• voluntary life insurance
• voluntary disability insurance
• voluntary long-term care insurance
• mobile service & home internet discounts
• pet insurance
• access to commuter and transit programs