Senior Business Analyst

Role Overview

• Expertly analyse and model complex business processes and identify strategic improvements.
• Document requirements using advanced facilitation techniques to align diverse stakeholders.
• Collaborate with technical resources (including developers) to translate business needs into technical solutions and proactively identify gaps before they impact delivery.
• Support solution design, testing, training, and adoption aligned with business goals.
• Communicate project progress and expectations clearly across all stakeholder levels.
• Contribute to strategic planning for business cases, impact analysis, and change initiatives.
• Promote continuous improvement and advance business analysis methodologies through coaching and leadership.

Requirements

• 5+ years’ experience in a similar role.
• Thrive in fast-paced, high-performing teams working autonomously with initiative, precision, and accountability while navigating ambiguity and complexity.
• Skilled in analytical thinking and creative problem-solving to deliver impactful results.
• Deep understanding of software development and technology implementation where knowledge of Azure, Power Platform, Jira, DevOps, ServiceNow and SQL is highly desirable.
• Strong communication skills enabling the building of lasting relationships with stakeholders.
• Passionate about driving growth and dedicated to contributing positively to both the organisation and the industry.

Tech Stack

• Azure
• ServiceNow
• SQL

Benefits

• Access to the firm's annual incentive scheme
• Opportunities for local and international secondments
• Hybrid working across a mix of office, client and home hubs to recognise that people have individual circumstances and preferences when it comes to where and how they work
• The ability to work from overseas and extend time connecting with friends and family outside New Zealand
• Flexible leave options, including the ability to purchase additional annual leave
• Gender-neutral support for all stages of the parental journey, including access to 18 weeks of fully paid parental leave for all new parents
• A paid professional association membership of your choice
• Digital accreditations through our partnership with Microsoft, LinkedIn Learning, with bespoke learning pathways for all employees
• A wide-range of special offers and discounts on insurances, banking services, and lifestyle goods and services
• The support, allyship and opportunity to join our many Inclusion, Diversity and Equity Affinity networks, including the Kiwa, Pride, Ethnicity, Accessibility and Wahine groups
• The opportunity to participate in Green Team activities, as we work toward reducing the firm’s environmental footprint and become carbon zero by 2030
• An invitation to join your local Social club and enjoy events aimed at bringing people together for social, sporting, cultural, family and fundraising activities
• Paid time off for volunteering and involvement in citizenship activities
• An array of health and wellness benefits such as free flu vaccinations, subsidised sporting events, free confidential counselling services, additional 5 days of Wellbeing leave to support you and your family's overall health and wellness, access to our Wellbeing portal with an extensive range of advice and resources and much much more!