Provide dependable on-call support and incident response.
Troubleshoot and resolve infrastructure, performance, networking, and production issues.
Improve operational readiness, runbooks, and system resilience.
Implement and maintain deployment automation and IaC tooling.
Strengthen observability across servers, networks, and applications.
Improve monitoring, alerting, and performance tracking.
Partner with other Platform Engineering team members and related teams to improve systems.
Contribute to design reviews, process improvements, and runbooks.
Document solutions and share knowledge to uplift the team.

Deep experience in managing cloud-based service deployments for resilience, performance, and configuration
Strong knowledge and experience writing deployment automation using modern IaC technologies and techniques
Observability expertise that spans the stack; HW, OS, Networking, and APM
Strong competence engineering database and messaging technology platforms
Linux configuration and optimization experience
Strong networking knowledge and experience, physical config, security, performance
VMware Infrastructure Management and performance tuning
Certification in AWS
Bachelor or Associate’s degree
Comfortable supporting production environments and participating in on-call rotation
Strong technical capability with a proactive mindset, naturally curious, and driven to continuously enhance systems and processes.

Site Reliability Engineer, Platform Engineer

Key skills