Key skills
Collaboration
About this role
Role Overview
- You lead, motivate and continually develop your operational team
- You ensure your teams meet performance indicators (KPIs) and quality standards through analysis, coaching and training
- You are responsible for implementing company policies and strategy within your teams
- You conduct regular employee meetings and provide constructive feedback
- You develop measures to optimize processes and improve efficiency and quality
Requirements
- Completed vocational training or degree, ideally in business administration, communications or a related field
- Experience in coaching and motivating employees
- Strong customer focus and service orientation
- Proactive, solution-oriented mindset with a commitment to continuous improvement
- Professional experience in a similar role with managerial responsibility, high motivation and team spirit
Benefits
- Secure position in a growing company with a permanent employment contract
- Pleasant working environment with team spirit, relaxed atmosphere and a positive vibe
- Structured onboarding with cross-departmental collaboration on exciting projects
- Freedom to shape your role through autonomy, flat hierarchies and short decision-making paths
- Attractive benefits such as a Germany ticket subsidy (Deutschlandticket), employee discounts, snacks & drinks and more