Responsible for the accurate and timely processing of daily cash applications.
Apply judgement (have to review, analyze or come up with recommendations for how to apply certain rules to ensure customer expectations and accounting standards)
Process cheque payments sent to the lockbox and scan physical cheques sent to the head office, ensuring timely deposit to the bank.
Ensure adequate record of cheque copies to enable reconciliation of customer payment records.
Process credit card payments.
Responsible for allocating wires and direct deposits (EFT and ACH) to customers’ invoices.
Manage customers’ accounts in the ERP, and process payments, applications and requests.
Investigate and process any refunds to clients for overpayments or duplicated payments.
Process non-sufficient funds (NSF) transactions and related documentation.
Reconcile deposit clearing accounts for cheques, credit cards and direct deposits.
Prepare journal entries for credit card and bank fees.
Respond to payment enquiries from customers and colleagues.
Prepare monthly journal entries, including small balance write-offs.
Identify and recommend process improvement opportunities.
Provide assistance/backup support to others in the Finance Department as required.