Director of Product Management

Role Overview

• Translate the CSPO’s and CEO’s mFacro-vision into a concrete, multi-quarter product strategy for CGW.
• Lead the shift from traditional "requirements-gathering" to a modern, AI-enhanced discovery model.
• Drive innovation by identifying opportunities where machine learning and generative AI can automate interpretation bottlenecks.
• Ensure CGW remains the industry standard for agnostic NGS interpretation, maintaining high-fidelity reporting.
• Own the overarching strategy for migrating customers from CGW to CGW+.
• Partner with the General Manager and Customer Success team to identify at-risk accounts during the migration lifecycle.
• Act as the internal expert on the genomics ecosystem, maintaining deep awareness of competitive moves.
• Conduct regular "head-to-head" analysis against industry peers to ensure our "agnostic" promise remains a distinct competitive advantage.
• Manage and mentor a team of 3 Product Managers and 1 Designer based in India.
• Act as the primary advocate for the CGW across the senior leadership team.

Requirements

• Advanced degree (Masters or Ph.D. preferred) in Genomics, Bioinformatics, or a related Life Science field.
• 10+ years of experience in Product Management, with at least 5 years in a senior leadership role overseeing complex, data-heavy software platforms.
• Demonstrated capability to apply modern AI approaches to accelerate product discovery, automate data analysis, or enhance software functionality within a clinical or scientific context.
• Proven track record of managing and scaling distributed, international teams.
• A deep-seated belief in "solving problems for customers" rather than "building features for stakeholders".
• Exceptional ability to synthesize complex clinical and technical concepts into a clear, compelling narrative for both technical teams and executive leadership.

Benefits

• People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health.
• Patient focused. We act with swift determination without sacrificing our expectations of quality.
• Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers.
• Curious. We ask questions and actively listen in order to learn and continuously improve.
• Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard.