Product Owner, Clients’ Experience

Role Overview

• Define and own the Clients’ Experience product vision and roadmap, ensuring alignment with Pay Station’s global product strategy.
• Lead initiatives aimed at improving the integration experience, including the design, documentation, and evolution of Xsolla’s SDKs (particularly mobile SDKs for iOS and Android).
• Own and optimize the end-to-end B2B client journey — from integration and onboarding to ongoing operational visibility and financial reconciliation.
• Collaborate with cross-functional stakeholders to ensure consistent and transparent product experiences across all partner touchpoints.
• Work closely with engineering teams to ensure SDKs and integration tools are robust, developer-friendly, and compliant with legal regulations, internal security standards, and platform guidelines.
• Enhance tools and dashboards within the Publisher Account and other client-facing or internal interfaces to provide clear reporting, real-time analytics, and control over payment operations.
• Define requirements for new self-service partner features, simplifying payment setup, method management, and transaction monitoring.
• Drive initiatives to reduce integration and onboarding time, improve client satisfaction, and minimize operational friction.
• Gather and analyze partner feedback to identify pain points, prioritize improvements, and validate solutions through data, usability research, and experimentation; collaborate with internal teams to deliver intuitive, scalable interfaces and integration flows tailored for developers managing global payment systems.
• Define and track product metrics.

Requirements

• 4–6+ years of experience in product management/product ownership, ideally in B2B (fintech, SaaS, or developer platform products).
• Proven experience working with SDKs (mobile preferred: iOS/Android) and APIs, including designing developer integration experiences and managing documentation.
• Understanding of best practices for data collection to support internal analytics and partner-facing reporting.
• Understanding of application and system architecture fundamentals (hands-on architecture design experience is a plus).
• Experience working with B2B clients, gathering and translating business and technical requirements into scalable product solutions.
• Excellent analytical and problem-solving skills, with a data-driven approach to prioritization.
• Strong collaboration and communication skills with both technical teams (developers, engineers) and business stakeholders.
• Experience with Agile frameworks (Scrum, Kanban) and backlog management tools (Jira, Confluence, Productboard).
• Fluent in English (written and verbal).

Tech Stack

• Android
• iOS