Key skills
SalesforceCRMCommunication
About this role
Role Overview
- Accurately enter and update student, employer, and program data across internal systems (CRM, LMS, spreadsheets, internal dashboards).
- Audit records for completeness and accuracy, correcting discrepancies and escalating issues when necessary.
- Maintain documentation standards to ensure data consistency across platforms.
- Perform regular quality assurance checks to ensure high data accuracy rates (98–100% target).
Requirements
- 1–3 years of experience in data entry, data operations, or administrative support roles.
- Strong proficiency in Google Sheets or Excel (pivot tables, data validation, basic formulas).
- Experience working within a CRM system (e.g., Salesforce, HubSpot, or similar).
- High attention to detail with a track record of maintaining data accuracy.
- Ability to manage multiple tasks while meeting deadlines in a fast-paced environment.
- Strong written communication skills.