Managing a client portfolio in collaboration with Account Managers:
Support them on a daily in the use of the product
Analyze and prioritize the needs
Assist with implementation and best practices
Ensure their loyalty to increase account revenue through upselling
Answering technical and product questions to help clients get the most out of DataGalaxy
Evaluating user experience and recommending improvements
Contributing to strategic account committees.
Auditing, analyzing, and documenting use cases to provide insights for Product, Marketing, Sales, and clients.
Monitoring platform usage indicators (healthcheck) and customer satisfaction metrics to drive retention, account growth
Collaborating with the Product team (customer feedback and requests)
Creating and maintaining content, deliverables, and best practices
Managing and animating the user community (User Groups on-site & virtual)

At least 5 years of experience in a similar role within data and information management (e.g., data governance, data quality);
Strong ability to assess the Data Governance market and articulate DataGalaxy's unique value;
Proficiency in statistical analysis and measurement techniques;
Expertise in data modelling and inter-application architecture;
Functional knowledge: data modelling, inter-application architectures;
Fluency in English and French;
Bonus: Familiarity with relational and non-relational databases, Business Intelligence (ETL), and Data Visualization (REST API)

Offices in the heart of Lyon and Paris
Flexible working hours ("forfait jour")
Remote work at will & 2.70€ net per day worked from home
2 weeks of working from anywhere 🌍
Health insurance Apicil covering you and your family
Meal vouchers (Swile card of 9€/day)
Public transport 50% reimbursement, 100% reimbursement for your bike subscription
Holiday Bonus 🏝️
Quarterly team events and seminars
An attractive remuneration according to your performance and your potential
A real opportunity to join a French start-up that is a pioneer in its market 🚀

Data Governance Consultant

Key skills